Career Opportunities
Please click on your interested role to find out more details.
Job Highlights
Roles & Responsibilities
- Provide off-site and on-site troubleshooting isolation and resolution
- Responsible for attending to level 1 & 2 escalations and support
- Monitor, evaluate and solve potential network performance issues
- Manage infrastructure-related and other network requests and problems
- Support customers via email and phone calls
- Monitor and ensure that all fault tickets are resolved timely and meet performance SLA
- Provide timely response to all issues reported by customers
- Document the resolution of incidents and problems
- Manage and observe system, network, application and service alerts
- Ticketing & Escalation, engineer’s principle role is troubleshooting all the technical related issues
- Maintain and comply with standard Company technical and administrative procedures
- Work with customers, helpdesk, service manager, project manager, and vendor in problem-solving
- Work on technical issues with Vendors or Carriers technical assistance Support Centre and oversee or escalate each problem until resolution
Requirements
- Candidate must possess NITEC/Higher NITEC or Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Cyber Security or equivalent.
- At least 1-2 Year(s) of working experience in IT environment and professional certification like CCNA will be preferred. Candidates with no working experience are also welcome to apply.
- Able to work in a shift environment.
- Strong analytical; skills and has a flair for dealing with technical and operational problems.
- Good written & verbal communication and presentation skills.
- Preferably Junior Executive specialized in Technical & Helpdesk Support or equivalent.
- On-job training will be provided.
Please email your resume to hr@netpluz.asia.
Job Highlights
Roles / Responsibilities
- Proven hands-on network engineering and administration experience, including networking protocols, routing and switching technologies.
- Planning, researching and developing network security policies, standards and procedures.
- Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
- Good working knowledge of Cybersecurity risk management, technical vulnerability management (vulnerability assessment, penetration testing), application security, security technologies (system hardening, IDS/IPD, firewall), security incident response and security assessment.
Hands-on experience in the following IT Security Tools:
- Next Generation Firewall (e.g., FortiGate, Sophos)
- Tenable Nessus, Email Security, Endpoint Protection (e.g., Symantec, Sophos Endpoint)
- SD-WAN, Ruckus WLAN
- Monitor all network resources proactively to ascertain the general of the networks and to detect faults or errors.
- Network and Log Monitoring (e.g. Nagios, PRTG, CACTI )
Requirements:
- A technologist at-heart, and love the development of automations to speed ways-of-working.
- You have at least 2-3 years of relevant experience.
- You enjoy hands-on technical work and documentation.
- You are a self-motivated and results oriented individual.
- You have good analytical, problem-solving, presentation and communication skills.
- Possess at least CCNA, Network+, Security+ or equivalent IT security certifications.
- OJT, training courses provided.
Please email your resume to hr@netpluz.asia.
Responsible For:
Convert leads assigned and develop existing accounts to achieve targeted revenue and business objectives within defined portfolio
Skills Profile
A driven individual with business acumen and an eye for details, B2B solution selling targeting SMEs and Corporates.
Broad Function
- Managed and grow existing portfolio assigned.
- Achieving targeted sales revenue and its business objectives
Roles & Responsibilities
- Identify opportunities in assigned portfolio
- Maintain consistency and excellence in all interactions with clients, providing high quality customer experience
- Follow up promptly on sales leads assigned
- Using consultative selling approach to identify client’s needs and provide a holistic solution
- Prepare and conduct sales presentation and proposal
- Meet/Exceed budgeted sales target
- Any other matters assigned.
Skills & Experience
Candidate is able to:
- Generate new opportunities through cross-selling/up-selling to new and existing portfolio.
- Win new customers through our value proposition and holistic solution catering to client’s benefit.
- Negotiate with prospects in terms of price, length of contract, packages etc.
- Deliver service excellence in all interactions with prospects and customers
The ideal candidate will have:
- At least 2 years’ experience in a client facing role
- Telco and IT industry experience would be advantages
- Strong consultative sales and negotiation skills
- Ability to convert leads into sales, cross-sell/up-sell to existing customers.
- Business acumen, strong problem-solving and analytical skills
- Self-motivated, goal/result oriented and work well under pressure
- Excellent interpersonal skills, and able to work independently in a fast-paced environment
Please email your resume to hr@netpluz.asia.
Responsible For:
Prospect and develop new business to achieve targeted revenue and business objectives within defined portfolio.
Skills Profile
A driven individual with business acumen, with an eye for detail and B2B solution selling targeting medium to large enterprises.
Broad Function
- Prospect for new business in assigned markets (Malaysia and Singapore)
- Achieving targeted sales revenue and its business objectives
Roles & Responsibilities
- Actively source new prospects for business opportunities
- Follow up promptly on sales leads assigned.
- Using consultative selling approach to identify client’s needs and provide a holistic solution.
- Prepare and conduct sales presentation and proposal.
- Maintain consistency and excellence in all interactions with clients, providing high quality customer experience.
- Effective communication and co-ordination with internal departments
- Meet/Exceed budgeted sales target.
- Any other matters assigned.
- Maintain existing customer with constant engagement with upselling.
- Coordination with external vendors/ suppliers.
Skills & Experience
Candidate is able to:
- Drive sales and generate new opportunities.
- Win new customers through Netpluz’s value proposition and holistic solution catering to client’s benefit.
- Negotiate with prospects in terms of price, length of contract, packages etc.
- Deliver service excellence in all interactions with prospects and customers.
- Self-motivate, resourceful and possess initiative.
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Business Studies/Administration/Management, Marketing or equivalent.
- 2-3 Years of working experience in Telco and IT industry is required for this position (preferred).
- Preferably Manager specialized in Sales – Engineering/Technical/IT or equivalent.
- Strong consultative sales and negotiation skills
- Excellent interpersonal skills, and able to work independently in a fast-paced environment.
- Driven, self-motivated, goal/result oriented and work well under pressure.
- Business acumen, strong problem-solving and analytical skills
- Ability to convert leads into sales, cross-sell/up-sell to existing customers.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Flexible schedule
- Opportunities for promotion
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
Please email your resume to hr@netpluz.asia.
Job Description
- Provide off-site and on-site troubleshooting isolation and resolution
- System Administration (Microsoft office 365/ Microsoft M365, Microsoft Azure Cloud) – certified would preferred
- Experience in Desktop support for window O/S (XP/Vista/7/8/10)
- Troubleshoot & resolve level 1 – system issues & faults
- Troubleshoot & resolve level 1 – Network issues & faults
- Troubleshoot & resolve desktop/laptop issues & faults
- Administration of internet routers, firewall/VPN and switches.
- Document the resolution of incidents and problems
- Support customers via email and phone calls
- Work with customers, helpdesk, service manager, project manager, and vendor in problem-solving
- Work on technical issues with Vendors or Carriers technical assistance Support Centre and oversee or escalate each problem until resolution
Requirements
- Candidate must possess NITEC/Higher NITEC or Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Cyber Security or equivalent.
- At least 1-2 Year(s) of working experience in IT environment and professional certification like CCNA will be preferred. Candidates with no working experience are also welcome to apply.
- Able to work in a standby duty environment.
- Strong analytical; skills and has a flair for dealing with technical and operational problems.
- Good written & verbal communication and presentation skills.
- Preferably Junior Executive specialized in Technical & Helpdesk Support or equivalent.
- On-job training will be provided.
Job Types: Full-time, Permanent
Please email your resume to hr@netpluz.asia.
Job Descriptions:
- To lead a team of network engineers to provide IT operation and support for the network infrastructure of the organization.
- Work based on tasks, service requests, incidents, and change requests
- Manage service vendors and service providers to ensure ongoing and continuous operation of infrastructure and services.
- Conduct the RFP/RFQ/Tender for network infrastructure
- Involve in the technical evaluation, project implementation, managed vendors, conducting UAT, and ensuring the documentation and closing of the project
- Involve in and lead the project in the area of network infrastructure, and customer projects.
- Support and maintain the IT operation for network infrastructure end to end
- Follow up on audit findings and close the gap in the corporate, business unit, and regional
- Follow up on the IT security incident notification and close the related tickets
- Responsible for network configuration changes, updating and maintaining the documentation, inventory
- Regularly review network performance, capacity planning and contribute to the monthly report
Requirements:
- Degree in Computer Science/Engineering or equivalent
- At least 5 years of experience in network support and operations
- Hand-on experience in network devices: Router, LAN Switch, Wireless LAN, Firewalls.
- Excellent knowledge of IP networking protocol (Mandatory: BGP)
- Relevant experience in project management
- Good interpersonal and an excellent communicator
- Highly self-motivated and directed with attention to detail and ability to work under pressure situations
- Ability to work in a team-oriented and collaborative environment.
- CCNP, WISP, Fortinet NSE4 certified
Job Types: Full-time, Permanent
Please email your resume to hr@netpluz.asia.
Job Description:
- Administer and execute HR functions and processes in the areas of staff recruitment/ exit, orientation, leave and benefits, compensations, awards, communication, staff welfare, and others
- Maintaining & updating records concerning personnel-related data such as hires, transfers, resignations, performance appraisals, and leaves administration for all operations staff to ensure accuracy and completeness of the record.
- MOM work pass applications, renewals, generating medical examinations reports and management
- Preparation of staff letter of appointment, job description, employee pass, performance appraisal forms, and confirmation.
- Work closely with HODs to meet manpower needs.
- Participate actively in recruitment activities to fill vacancies in a timely manner
- Interview arrangement and confirmation of appointment with shortlisted candidates
- Calculate and process payroll, OT, and medical claims to ensure compliance with corporate and legislative regulations
- Support training and development administration
- Organize company events and cultural activities to create a bonding and fun working environment
- Any other ad-hoc duties as may be required.
Qualifications and Requirements:
- Minimum a Diploma in HRM or in any related discipline
- At least 1 year of relevant experience in an HR generalist role or end-to-end recruitment related activities
- Ability to adapt to a fast-paced environment and multi-task
- Organized, Meticulous, and with an eye for details
Please email your resume to hr@netpluz.asia.
Overall job objectives
Hunt, grow, and manage sales channels.
Job Responsibilities
- Bring new partners on board and maintain relationships with existing partners.
- Understand customer and business needs to cross-sell and up-sell the company’s products.
- Grow sales and revenue with partners.
- Manage relationships with partners.
- Act as a bridge for communication between the customers/ partners and the engineering team
Job requirements
- Able to speak and write in English
- Prior experience (2-4 years) in a Channel Sales or related role.
- Experience in Cybersecurity sales preferred.
- Thorough understanding of the industry.
- Exceptional communication skills.
- Flexible to travel to partner locations.
- Ability to build lasting relationships.
- Locals only (no quota for foreigners).
Job Types: Full-time, Commission, Permanent
Please email your resume to hr@netpluz.asia.
Role description:
The individual will engage customers/prospects through value selling, with a strong emphasis on cybersecurity products and services.
Responsibilities
- Develop a strong pipeline of qualified opportunities to achieve sales objectives
- New customer acquisition
- Manage and grow existing portfolio assigned.
- Prompt engagement on the leads assigned
- Maintain service excellence in all interactions with clients, providing high-quality customer experience
Ideal Profile
- Min. 3 years of experience in engaging customers in a B2B environment
- Experience in providing IT solutions and services is preferred
- Self-motivated with growth mindset to drive results and take on challenges.
- Ability to work independently and as a team
- Excellent interpersonal and communication skills
Other Benefits
- Entitled to commission
- Birthday leave / voucher on birthday month
- Mobile expenses allowance
Job Type: Full-time
Benefits:
- Additional leave
- Flexible schedule
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Experience:
- Sales: 2 years (Preferred)
Work Location: Hybrid remote in Singapore 209000
Please email your resume to hr@netpluz.asia.
Role description:
The individual will engage customers/prospects through value selling. Focusing on cybersecurity products and services as well as a strong emphasis on new logo acquisition while expanding existing accounts assigned
Responsibilities
- Develop a healthy pipeline of qualified opportunities to achieve sales objectives
- Acquiring new customers in the Enterprise/Large SMEs category
- Managed and grow existing portfolio assigned.
- Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Partners, etc.
- Maintain service excellence in all interactions with clients, providing high quality customer experience
Ideal Profile
- 5 years of experience in providing IT solutions and services to Enterprises/Large SMEs/FSI
- Self-motivated with growth mindset to drive results and take on challenges.
- Experience in managing multiple stakeholders
- Ability to work independently and as a team
- Excellent interpersonal communication skills
Other Benefits
- Entitled to commission
- Birthday leave / voucher on birthday month
- Mobile expenses allowance
Job Type: Full-time
Benefits:
- Additional leave
- Flexible schedule
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Experience:
- Sales: 2 years (Preferred)
Work Location: Hybrid remote in Singapore 209000
Please email your resume to hr@netpluz.asia.